Chorlton Electric stand fully behind the quality of their work and provide customers with peace of mind:
- All work requiring notification to building control is covered by an insurance-backed warranty scheme provided by NICEIC for 6 years.
- Non notifiable work is covered by Chorlton Electric's non-inurance backed guarantee
- Complaints - see below
endeavour to provide the best service and products for our customers. However,
on rare occasions, we recognise that there may be times where our customers may
not be completely satisfied.
we are able to put things rights as soon as we can, please read our
complaints procedure below and we will respond promptly to ensure complete
As soon as
possible after the completion of the works, please inspect the work to ensure
everything has been carried out to our usual high standards.
unlikely event there is anything you are not completely satisfied with, please
contact us as soon as you can in order that we can rectify any problems as soon
call us on 0161 881 8162 , write to us at 83 Egerton Road South, Manchester M21 0YH or email firstname.lastname@example.org.
We aim to
respond within 3 days of receiving your complaint and where possible, will
provide you with a date to remedy any issues raised.
Where we are unable to
resolve your complaint using our own complaints procedure, as a Which? Trusted
trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely
event that we cannot remedy your complaint to your satisfaction you may wish to
refer your complaint to them. If you wish to do so please contact Which?
Trusted traders in the first instance on 0117 981